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FAQ

What natural ingredients are used in your soaps, and what are their skin benefits?

Our body soaps are crafted from a blend of carefully sourced organic natural oils, each chosen for their unique skin benefits:

Vegetable Glycerin: Derived from coconut, rapeseed, and sunflower oils, vegetable glycerin is an excellent moisturizer that helps keep the skin hydrated and nourished.

CocosNucifera (Coconut) Oil: Known for its moisturizing properties, coconut oil helps to hydrate and protect the skin, making it softer and smoother.

Prunus Amygdalus Dulcis (Almond) Oil: Almond oil is rich in vitamins E and A, which are beneficial for skin health, helping to soothe dry skin and improve complexion.

RicinusCommunis (Castor) Seed Oil: Castor oil is valued for its skin-conditioning qualities, aiding in moisture retention and promoting overall skin softness.

Sodium Chloride (Salt): Extracted from Swiss salt mines, this ingredient helps to thicken the soap and exfoliate the skin gently, removing dead skin cells.

Essential Oils (Eucalyptus, Tangerine, Lavandin): These natural fragrances offer various therapeutic properties, from eucalyptus' invigorating effects to tangerine's ability to brighten and cleanse the skin, and lavandin's calming benefits.

Each of these ingredients is chosen not only for their ability to cleanse but also to provide a nourishing, soothing experience, enhancing the skin's natural beauty.

How does your company ensure that its products and packaging are enviromentally friendly?

We are committed to environmental sustainability in both our products and packaging. Our bottles are crafted from European recycled plastic, using low CO2 processes and designed based on the Cradle-to-Cradle (C2C) principle, ensuring they can be continuously reused in a sustainable circular system. Additionally, our soaps are made from 100% natural raw materials like salt and nuts, enhanced with essential oils, all sourced from responsible suppliers.

What does it mean that SO uses 100% naturally-derived ingredients?

100% of the raw materials we use are of natural origin. Natural origin means that the starting materials for our raw materials can be found in nature (e.g. plants, minerals, salts, etc.).

For example, in our case, we use potassium hydroxide to saponify the oils when making our soaps, which is obtained from potassium chloride, a salt that occurs naturally in many regions of the world.

We only work with carefully selected suppliers and natural raw materials that care for your skin and the environment.

Is the product free of palm oil?

SO Natürlich products are palm oil free.

Why are silicone and palm oil problematic?

We avoid using silicone due to its persistent nature, which means it accumulates in ecosystems as it resists biodegrading. We also reject palm oil, not only for its role in deforestation and wildlife disruption, but also because its monoculture plantations dominate a staggering percentage of the world's vegetable oil production, reducing biodiversity.

Is the product vegan?

SO Natürlich is completely vegan.

How do you eliminate microplastics from products?

SO products are made from 100% naturally-derived raw materials. There are no microplastics in our ingredients, therefore none in our products. Our natural care will always be 100% microplastic free.

How environmentally friendly is the SO Natürlich production?

We control the whole chain of production and it takes place in-house at the Soeder soap factory in Zurich. This allows us to oversee all processes, ensuring that our products are completely natural, sustainable, and provide a positive impact to our customers’ lives.

The energy from our soap manufacturing process is reused and harnessed to power not only the rest of our production line but also to heat up the building. This initiative is paving the way for our factory to become energy positive by 2026.

Are there refill options for SO Natürlich?

Not yet. Since our SO products are available on a huge scale, we needed the product itself to have a low carbon footprint.

Please dispose of the bottle sensibly after use. Most supermarkets have disposal facilities for PE-HD.

How do you recycle SO Natürlich packaging?

The packaging is made of 100% recycled European plastic and, after proper PE-HD disposal, returns to the material cycle for reuse.

Where is SO Natürlich available?

SO body soaps are available online at galaxus.ch, perfecthair.ch, haar-shop.ch, brack.ch, as well as in retail at more than 500 Coop stores throughout Switzerland.

What certifications does your soap hold, and why are these important?

Our SO Natürlich products are NATRUE certified. The NATRUE certification is not only a quality benchmark for producers but also ensures transparency and reliability for the consumer. It helps consumers to identify authentic natural and organic cosmetics and avoid greenwashing. Learn more about NATRUE.

What is the best way to contact customer service if I have an issue with my SO product?

You can get in touch with us by mail info@sonaturlich.com, or call us +41 44 500 27 88. Our team is available by phone from Monday till Friday 09:00 – 12:00 and 13:30 – 17:00

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Hilton logo, partner.
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TRANSPARENCY

Embark on a skincare revolution with SO Natürlich, Soeder's visionary new line crafted exclusively for the future trailblazers who champion personal wellness and environmental stewardship.

icon indicating shampoo is palm oil free
Palm Oil
Free
icon indicating shampoo is vegan
Vegan
icon signifying no animal testing
No Animal
Testing
Icon indicating microplastic-free product.
No
Microplastic
Icon representing ingredients of natural origin.
Natural
Origin

Recognizing the skin as the body's largest organ, we're committed to safeguarding it.

Certified Natural Cosmetics logo.